Thursday, November 7, 2019
With Steven Iwersen, CSP
Agenda:
8:30 Registration
9:00 to 2:30 Session
2:30 to 3:00 Networking
Location: The Curtis Ballroom, 5345 Landmark Pl, Greenwood Village, CO 80111
Session Includes: Seminar, Breakfast, Lunch, Parking, and Materials
Leaders are agents of change. Change creates discomfort and tension. How you intentionally relate to and communicate with others has a profound influence on your ability to build rapport, inspire collaboration, enhance positive camaraderie, resolve misunderstandings and to lead people while managing change.
Based on the World Famous Porcupine Races, leaders throughout the United States have laughed and learned from this highly engaging, interactive presentation about a subject no one wants to talk about:
Conflict.
Specifically, the conflict that exists because of Prickly People.
Everyone has a prickly person in their life or in the workplace. And everyone is asking the same questions: How do we handle those moments when we encounter an uncooperative, grumpy person? What do we do when there are differing opinions? Is there a way to a successful outcome when a person on the team is resistant to change? More importantly, how do you direct them to a successful outcome when they are resistance to the changes?
This fast paced and interactive session provides foundational principles and practical methods for communicating and building trust during uncomfortable times. You will learn the strategies for leading others to a shared success.
Instructor: Steven Iwersen, CSP
Steven Iwersen, CSP is the President of Aurora Pointe, LLC a leadership development firm that he founded in 2006. He is a relational leadership expert that has actually been a leader! He has 35+ years of leadership experience with responsibilities in non-profit organizations, business news, and employee recruitment. Author of the book: The Porcupine Principles! How To Move Prickly People to Preferred Outcomes and Unplugged: Mindfulness and the Law. Steven has more than 25 years of professional speaking experience and brings a unique style of substance, humor, interaction, storytelling and insight to his clients.
Steven grew up in the United States Northwest. Born in Seattle, raised in Idaho. He loves the city and understands small town values. His father was a minister and his mother a school teacher. That might explain why he is so comfortable on the stage and devoted to providing content that leads to real life change. He is an entrepreneur, as well as an effective communicator.
Steven Iwersen is a Professional Member of the National Speakers Association. He is a Certified Speaking Professional (CSP) – a recognition earned by only about 900 speakers worldwide. He was the voice of the association in 2015-16 when he was the Co-Host for Voices of Experience (VOE) the NSA’s audio & video magazine. He served as the Chairperson of the National Chapter Leadership Committee in 2013. During that time he was presented the Presidential Award of Distinguished Service.
Objectives
At the end of this workshop, participants will be able to:
- Discover the Five Principles For Improving Cooperation
- Identify the Core Reasons People are Resistant and How to Encourage Acceptance
- Learn How To Use a Strategic Persuasion System for Communication and Goal Setting
- Discover Practical Methods to Increase Accountability
- Develop Coaching Techniques for Redirecting the Challenging or Negative Individual
Timed Outline:
1. 9:00 to 10:30
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Participants will be identifying their own specific situations (and/or individuals) that create conflict in their organization. The session will challenge the perceived causes of resistance/conflict and explore the three most common reasons for negative behavior or reactions. Leaders will be introduced to five specific principles and a strategy for improved collaboration.
2. 10:45 to 12:15
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This session shifts the content to the introduction of practical methods and application based on each of the five principles. Participants will learn, through instruction and group discussions, techniques for improved decision-making, empowerment, communication, and establishing appropriate boundaries for problem-solving.
3. 1:00 to 2:30
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The final session (a facilitated conversation) brings everything together through the introduction of a Strategic Persuasion System in which the participants will identify their own strategic steps for improving their leadership during times of change and for redirecting the negative influence of the reluctant.
Download Program Flyer (.pdf) > Download Infographic Poster (.pdf) >
Competencies and Target Audience
Conflict Management
Communication
Teamwork
Level of Leader
A = Leader of Self
B = Leader of Others
C = Leader of Leaders
Registration Options & Pricing
To register one or more attendees online with a credit card, click the desired link below. You’ll receive an email confirmation with a receipt. Each person registered will receive a ticket with detailed instructions.
To receive an invoice or pay with a check, please email our registrar [email protected] with attendee names, titles, and email addresses.
Live Instructor-Led Event in Denver…..REGISTER FOR DENVER
- $299 per member, $499 per guest (includes breakfast, lunch, all-day beverages, parking, wifi, and participant materials)
- $1999 for a table of 8 or $19,999 for an annual table (email [email protected] for these options)
Live Stream to Individual, Team, or Group….. REGISTER FOR LIVE STREAM
Recorded Live Event…..BUY THE RECORDING
- $199 per member
- $1,999 unlimited license for all employees in all locations
Additional Information
Delivery Method: Group-Live
Elements of Engagement: Large group discussion, small group discussion, partner exercises, individual reflection
Recommended CPE Credits: 5.4 for the Group Live event only
Recommended Field of Study: Personal Development
Program Level: Basic
Prerequisites: NONE
Advance Preparation: NONE
Cancellation Policy: A 100% refund will be given if notice is received 72-hours (3 business days) prior to the learning event. Within 3 business days, substitutions ARE allowed. No refunds are given for sickness or inclement weather, unless CDOT closes the roads. Registrants who do not attend and do not substitute another person will receive a recording of the event. For more information regarding refunds, concerns, and program cancellation policies, please contact our offices at 303-471-7401. Please email our registrar Nadine Balabanoff at [email protected] to have your ticket transferred to another attendee.
Certifications
LEADERSHIP USA, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
This activity has been approved for 4.5 HR General recertification credit hours toward California, GPHR, PHRi, SPHRi, PHR and SPHR recertification through the HR Certification Institute. The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
This program is valid for 4.5 PDCs for the SHRM-CPSM or SHRM-SCPSM.
If you have membership or registration questions, please contact [email protected] or call 303-471-7401.