Monday, October 14, 2024
With Ben Freeman
Location:
The Conference Center at RidgeGate
9878 Schwab Way, Suite 401, Lone Tree, CO 80124
Agenda:
8:30 AM to 9:00 AM Registration
9:00 AM to 12:00 PM Session
LIVESTREAM and RECORDING AVAILABLE
Description
Every day in business, you navigate an ever-evolving landscape of change, turbulence, stress, and burnout. While you can’t predict or eliminate every industry challenge, you can focus on developing essential foundations that profoundly impact your team and benefit your company.
‘Primed, Connected, & Personalized’ invites you to inspire those around you by creating positive, unique, and personalized experiences. Learn how to consistently value and engage your staff, leading to increased profitability, star performer development, and reduced employee churn.
Attendees will gain practical skills to cultivate strong, enduring business relationships—acting as a catalyst for new growth and increased profitability. Ensure your business not only survives but thrives by placing intentionally primed, connected, and personalized experiences at its core.
REGISTER FOR LIVE EVENT » REGISTER FOR LIVE STREAM »Instructor: Ben Freeman
With over 20 years of one-on-one customer experience and more than 50,000 interviews, Ben has had a unique perspective to observe and study the behaviors that bring customers to your door, and more importantly, the reasons they leave.
Ben is a master at building and cultivating lifelong relationships and nailing the customer experience. Learn to implement simple and effective steps each day and never lose another customer.
Learning Objectives:
- The necessity of Priming yourself and your team each day before you interact with customers
- The hierarchy of human engagement and how it drives sales, referrals, and loyalty
- Why your company’s growth and survival are determined by how well you Connect with others
- To master the six foundations of the perpetual connection cycle
- How to build trust, likeability, and loyalty by Personalizing interactions
- To prioritize your physical and mental health as the standard for your team
Competencies and Target Audience
Competencies Covered
Emotional Intelligence
Goals/Performance
Relationship Building
Level of Leaders
MOST appropriate = Level 2 (Leader of Others) = Middle managers, people leaders, frontline supervisors
NEXT appropriate = Level 3 (Leader of Self) = High potentials, emerging leaders, 1st time managers
Registration Options & Pricing
To register one or more attendees online with a credit card, click the desired link below. You’ll receive an email confirmation with a receipt. Each person registered will receive a ticket with detailed instructions.
To receive an invoice or pay with a check, please email our registrar [email protected] with attendee names, titles, and email addresses.
Live Instructor-Led Event in Denver . . . REGISTER FOR DENVER
- $249 per person (includes breakfast, materials, and parking)
- $1999 for 10 people
Live Stream or Recording . . . REGISTER FOR LIVE STREAM
- $129 per person
- $1249 for 25 people
- $1999 for 125 people
Recorded Live Event . . . BUY THE RECORDING
Additional Information
Cancellation Policy: A 100% refund will be given if notice is received 72-hours (3 business days) prior to the learning event. Within 3 business days, substitutions ARE allowed. No refunds are given for sickness or inclement weather, unless CDOT closes the roads. Registrants who do not attend and do not substitute another person will receive a recording of the event. For more information regarding refunds, concerns, and program cancellation policies, please contact our offices at 303-471-7401. Please email our registrar Nadine Balabanoff at [email protected] to have your ticket transferred to another attendee.