By Holly Green In our fast-paced world we’re all busy, to the point where we spend time we swear we don’t have to complain about how busy we are. At the same time, “busy-ness” feels good because it seems like we’re getting stuff done. The question is, are we getting done what we need to […]
Improving Performance Does Not Have to be Rocket Science
By Bob Wendover, CSP Sometimes it’s the basics that produce the best results. A while back, I met Bob a manager for the Hot Topic retail chain. You’ve probably seen one of their stores in the mall. They advertise themselves as Pop Culture and Music Inspired Fashion. Target market? Well, just visit one and you’ll […]
Are you a Force Multiplier (an Indispensable Leader)?
By Tony Chatman, CSP Last year I hosted a going away party for a close friend. It was a small gathering of some of his closest relationships. Within two weeks of the party, my friend would be deployed to Afghanistan where he would spend the next year aiding the military reduction in force. As he […]
Sure-Fire Approach to Losing Your Audience in the First Three Minutes
By Mandi Stanley, CSP You knocked it out of the park with your presentation. You even received a standing ovation. But if you want to be invited back to speak, follow my mom’s advice: “Leave every place better than you found it.” What might cause our audience members to disengage? What are reasons listeners may tune […]
LUSA Store: John Austin
4 Questions to Ask Before Implementing Someone Else’s Plan
By John Austin, Ph.D. Many of us have been there. The plan comes to you. It’s been successfully piloted. Teams of people from (HQ/the corporate office/university administration/the hive mind) have spent months designing it. It arrives on your desk complete with a snazzy, professionally presented communication plan and a detailed list of steps. Your job […]