by Liz Weber, CMC, CSP If I were to ask each of your managers to rate how well they and their teams are being served by other departments within your company, which of the eight options listed below would they choose? We receive excellent service from every colleague and/or department with which we interact. We receive […]
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ONE WORD Can Help You Get More Done in Less Time!
by Steven Iwersen “If I have one more thing that doesn’t get done on schedule, I’m going to…!” The frustration is mounting for many leaders around the world. Everyone expects us to sprint to the expected outcomes; but at the same time the varied demands for our time and attention slow us down. It begins to […]
You Can’t Be A Great Leader Without Trust — Here’s How You Build It
by David Horsager Among all the attributes of the greatest leaders of our time, one stands above the rest: They are all highly trusted. You can have a compelling vision, rock-solid strategy, excellent communication skills, innovative insight, and a skilled team, but if people don’t trust you, you will never get the results you want. Leaders […]
Finding The Truth About Your Performance Review
by Dennis E. Gilbert, CSP The performance review process is interesting to say the least. Despite the moans and groans that go along with it, many organizations adopt a process of an annual or semi-annual review. Is your performance review honest, effective, and well managed? Mismanaged Reviews I can provide dozens and dozens of stories […]
Ten Ways to Market to People From Diverse Cultures
by Michael “Soon” Lee, DBA Minorities in America buy over $2 trillion a year in goods and services. This is the fastest-growing consumer group in the country and the U.S. Census Bureau says that minorities are currently over one-third of the country’s population and will be the majority by 2042. The Bureau says that the […]
New Directions for Performance Management
By Michael Stanleigh, CMC, CSP, CSM It’s time for traditional performance management systems to change towards a newer, more effective, coaching system that focuses on employee achievement of measurable goals and objectives rather than formalized annual appraisal systems that only communicate one-way. The Problem with Traditional Performance Management The current model of Performance Management uses […]