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By Marjorie Brody There are many factors that are critical for influencing – but none is as important as trust. You gain this through building relationships. Of course, we can be influenced by people we don’t know and have no relationships with – the famous, the historic, the uber-rich or successful, the beautiful, and the […]

by Michael Canic, PhD, CSP For the past twenty years Fortune magazine has published an annual list of the 100 best companies to work for. A company typically made the list because they offered exceptional perks and benefits, and created cultures in which employees felt valued and trusted. But the definition of what makes a great […]

by Kathy Cooperman Feedback. How do you react when you hear, “May I give you a little feedback?” If you’re like most people, you cringe. Purpose of Feedback Feedback provides employees with information about how they’re doing compared with expectations. When done well, it guides the employees’ behaviors toward success. When employees feel successful about […]

by Rebecca Morgan, CSP, CMC Have you ever taken an assignment that you thought would be easier than it turned out? But you didn’t bow out because you knew it would be a good stretch? It helped you suss out your thinking? I had accepted an invitation to speak at a women’s event on the […]

By Patrick J. Donadio, MBA, CSP, MCC My first “paid speaking engagement” in 1986 was a disaster! Here is what happened. As they read my introduction, I began to feel myself getting more and more nervous. By the time I got up to speak, I was so nervous I forgot my opening. Next, I had […]

Webinars The 25 Hour Day: Time Management and Time Budgeting StrategyRandy AndersonThe 25 Hour Day – Participant Handout, SlidesFriday, September 25, 2020   NOW is the Perfect Time to Create Productive Habits and Set Yourself Up for Success!Laura StackMonday, April 6, 2020   A Leader’s Toolkit for Difficult and Disciplinary ConversationsJett, PamelaA Leader’s Toolkit for Difficult and […]