Presented by Dennis Gilbert, CSP
Originally Recorded in April, 13 2020
Many organizations report problems managing and effectively retaining a diverse multigenerational team. They also often report that the problem is created by generational differences. It’s important to consider generational diversity is a symptom of the problem, not the cause. The root cause is likely related to communication, leadership, and organizational culture. In this webinar, you will learn more about the framework that shapes the generations, impacts of communication, and the importance of leadership role modeling.
About Dennis Gilbert, CSP: Dennis is a proven leadership, generations, and customer service expert who has helped hundreds of organizations and thousands of individuals and teams transition forward to achieve higher levels of business and organizational success. He is a five-time author and has contributed to eight other books published by Pfeiffer. He has obtained the highly coveted status of Certified Speaking Professional (CSPTM) with the National Speaker Association.
Dennis is an alumnus of the Pennsylvania State University and Pennsylvania College of Technology. He holds a Master of Science degree in Workforce Education and Development from Penn State. Dennis has dual degrees from Penn College with a Bachelor of Science degree in Technology Management and an Associate degree in Computer Science.
His extensive background is the culmination of more than 30 years of business and educational expertise. Dennis is the President of Appreciative Strategies, LLC, a business he founded in 2006, which he took from an aspiring challenge to a successful reality.
Session includes: 90 minutes of course content, plus the Participant Workbook.
$99.00 Single User License per person (members)
$299.00 Single User License per person (non-members)
$1999.00 Unlimited User License (available to members only)
To purchase, click the BUY NOW button below to send an email to our registrar, [email protected], to receive an invoice for this product. You may pay online with a credit card or send a check by mail. Once paid, you’ll receive a link to the online video and workbook.