Presented by Steven Iwersen, CSP
Originally Recorded on November 7, 2019
Description: Leaders are agents of change. Change creates discomfort and tension. How you intentionally relate to and communicate with others has a profound influence on your ability to build rapport, inspire collaboration, enhance positive camaraderie, resolve misunderstandings and to lead people while managing change.
Based on the World Famous Porcupine Races, leaders throughout the United States have laughed and learned from this highly engaging, interactive presentation about a subject no one wants to talk about:
Specifically, the conflict that exists because of Prickly People.
Everyone has a prickly person in their life or in the workplace. And everyone is asking the same questions: How do we handle those moments when we encounter an uncooperative, grumpy person? What do we do when there are differing opinions? Is there a way to a successful outcome when a person on the team is resistant to change? More importantly, how do you direct them to a successful outcome when they are resistance to the changes?
This fast paced and interactive session provides foundational principles and practical methods for communicating and building trust during uncomfortable times. You will learn the strategies for leading others to a shared success.
About Steven Iwersen, CSP: Steven Iwersen, CSP is the President of Aurora Pointe, LLC a leadership development firm that he founded in 2006. He is a relational leadership expert that has actually been a leader! He has 35+ years of leadership experience with responsibilities in non-profit organizations, business news, and employee recruitment. Author of the book: The Porcupine Principles! How To Move Prickly People to Preferred Outcomes and Unplugged: Mindfulness and the Law. Steven has more than 25 years of professional speaking experience and brings a unique style of substance, humor, interaction, storytelling and insight to his clients.
Steven grew up in the United States Northwest. Born in Seattle, raised in Idaho. He loves the city and understands small town values. His father was a minister and his mother a school teacher. That might explain why he is so comfortable on the stage and devoted to providing content that leads to real life change. He is an entrepreneur, as well as an effective communicator.
Steven Iwersen is a Professional Member of the National Speakers Association. He is a Certified Speaking Professional (CSP) – a recognition earned by only about 900 speakers worldwide. He was the voice of the association in 2015-16 when he was the Co-Host for Voices of Experience (VOE) the NSA’s audio & video magazine. He served as the Chairperson of the National Chapter Leadership Committee in 2013. During that time he was presented the Presidential Award of Distinguished Service.
Session includes: 4.5 hours of course content, broken into three 90-minute videos, plus the Participant Workbook.
To purchase, click the BUY NOW button below to send an email to our registrar, [email protected], to receive an invoice for this product. You may pay online with a credit card or send a check by mail. Once paid, you’ll receive a link to the online video and workbook.