Employee Coaching: How to Quit Hating It and Start Loving It

Tuesday, May 14, 2019

Coaching is one of the most anxiety-inducing, and therefore, avoided of all leadership responsibilities. But it doesn’t have to be that way.

With a simple, easy-to-follow coaching model, you’ll learn how to effectively coach employees in a variety of applications, including:

  • Performance improvement
  • Performance management
  • Motivation
  • Engagement
  • Awareness building
  • Career development
  • Team effectiveness
  • Problem solving and brainstorming

The cornerstone of this practice-based course, is a proven model for coaching which participants will learn, and then practice with each other, receiving feedback as they learn. Using realistic examples and case studies, the coaching model will come to life, and learners will be able to apply the model back at work, in their own situations.

We’ll define coaching as an interactive communication process between members of the organization (leaders to team members, peers to peers, and team members to leaders) aimed at exerting a positive influence on the motivation, performance, awareness, and development of another person. Coaching is an ongoing process of building a partnership for continuous improvement.

We’ll also talk about what coaching is not, to help leaders understand when it would be more effective to use other leadership and management tools at their disposal.

Through group discussion, we’ll explore when participants currently coach, and what opportunities there are to expand their coaching practices. We’ll talk about various ways of providing feedback, from a very involving approach to one that, when the situation calls for it, is more direct.

Participants will leave the session with a better understanding of how to build ownership and a sense of accountability and responsibility among those they coach.

Managers report that they “hate coaching”, because they’re unsure how to do it effectively, some tend to avoid conflict, and they are afraid of damaging the relationship with their team members. This course helps leaders develop the skills that will take them from hating coaching to loving it!

Session Includes: Seminar, Breakfast, Lunch, Parking, and Supplementary learning resources.

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Instructor: Richard Hadden, CSP 

Richard Hadden is a Certified Speaking Professional and workplace expert who focuses on Leadership, Employee Engagement, and connecting people to profit. He is the co-author of the popular Contented Cows leadership book series, including his latest book, Contented Cows STILL Give Better Milk, and also the book Rebooting Leadership.

Richard has an MBA from The University of North Florida, and an undergraduate degree in Management from Jacksonville University.

Before founding his consulting, training, and speaking business, Richard worked in leadership positions in banking, communications, and information technology. He also taught software design, principles of management, and international economics at Jacksonville University.

Since 1990 he has delivered keynote presentations and training programs on Leadership and Employee Engagement for more than 850 audiences on five continents. Richard has appeared on CNN and MSNBC, and his work has been featured in Business Week, Entrepreneur, and Inc. magazines, as well as in many trade and professional publications.

Richard and his wife, Christine, a native of Scotland, have a daughter and a son.

Objectives

At the end of this workshop, participants will be able to:

  1. Look carefully at your own coaching style and skills and receive helpful feedback.
  2. Become familiar with a practical coaching model that will help you influence, develop, and enhance the effectiveness of others.
  3. Practice applying the steps and guidelines in different types of situations and case studies.
  4. Build on your own experience and sharpen your skills when influencing others.

Timed Outline:

1. 9:00 to 10:30

  • Course objectives
  • Coaching defined
  • Who coaches whom?
    • Leader to team member
    • Peers
    • Team member to Leader
  • Situations that call for coaching
  • Benefits of and obstacles to coaching
  • Case study #1 – practicing and recording a baseline of your current coaching skills
  • The Coaching Model – Part I

2. 10:45 to 12:15

  • The Coaching Model – Part II
  • Listening to the practice case (Case #1)
  • Case #2 – now that you have learned the coaching model – practice and feedback
    3. 1:00 to 2:30
  • Variations on coaching – coaching for career development
  • Your own coaching scenario – practice

Download Program Flyer (.pdf) > Download Infographic Poster (.pdf) >

Competencies and Target Audience

Competencies Covered
Coaching
Motivation/Influence
Communication

Level of Leader
A = Leader of Others
B = Leader of Leaders
C = Leader of Self

Registration Options & Pricing

To register one or more attendees online with a credit card, click the desired link below. You’ll receive an email confirmation with a receipt. Each person registered will receive a ticket with detailed instructions.

To receive an invoice or pay with a check, please email our registrar [email protected] with attendee names, titles, and email addresses.

Live Instructor-Led Event in Denver…..REGISTER FOR DENVER

  • $299 per member, $499 per guest (includes breakfast, lunch, all-day beverages, parking, wifi, and participant materials)
  • $1999 for a table of 8 or $19,999 for an annual table (email[email protected] for these options)

Live Stream to Individual, Team, or Group….. REGISTER FOR LIVE STREAM

Recorded Live Event…..BUY THE RECORDING

  • $199 per member
  • $1,999 unlimited license for all employees in all locations

Additional Information

Delivery Method: Group-Live
Elements of Engagement: Large group discussion, small group discussion, partner exercises, individual reflection
Recommended CPE Credits: 5.4 for the Group Live event only
Recommended Field of Study: Personal Development
Program Level: Basic
Prerequisites: NONE
Advance Preparation: NONE

Cancellation Policy: A 100% refund will be given if notice is received 72-hours (3 business days) prior to the learning event. Within 3 business days, substitutions ARE allowed. No refunds are given for sickness or inclement weather, unless CDOT closes the roads. Registrants who do not attend and do not substitute another person will receive a recording of the event. For more information regarding refunds, concerns, and program cancellation policies, please contact our offices at 303-471-7401. Please email our registrar Nadine Balabanoff at [email protected] to have your ticket transferred to another attendee.

Certifications

LEADERSHIP USA, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org

 

This activity has been approved for 4.5 (HR (General)) recertification credit hours toward California, GPHR, PHRi, SPHRi, PHR and SPHR recertification through the HR Certification Institute. The use of the seal is not an endorsement by the HR Certification Institute of the quality of the program. It means that this program has met the HR Certification Institute’s to be pre-approved for recertification credit.

 

This program is valid for 4.5 PDCs for the SHRM-CPSM or SHRM-SCPSM.

 

 

If you have membership or registration questions, please contact [email protected] or call 303-471-7401.