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By Debra Fine The once rhetorical and sometimes disingenuous greeting “How are you?” as well as “How have you been?” have taken on new meaning during this pandemic, which may continue long after we find ourselves on the other side of the pandemic. Faced with economic, WFH, child care, and school — as well as […]

By Mark Sanborn, CSP, CPAE A salesperson from Pitney Bowes left a message on my office voicemail that my lease on the postage machine was almost up and he could help me lock in a savings for uninterrupted service. I returned his call and said I was going to return the machine at the end […]

By Amanda “Jo” Erven, CPA, CIA, CFE Ethical leadership is doing the right things, at the right time, for the right reasons. Our capitalistic legacy is one of driving for shareholder returns, market share, and revenue growth. These motivations for growth and profit have produced things like… Facebook’s disregard for personal privacy and data security, […]

By Heather Younger, J.D. When it came to writing my upcoming book, I kept circling back to one phrase in particular: “caring leadership is more art than science.” Why art? When we think of art, we think of creativity, innovation, risk-taking, and resourcefulness. Art challenges, motivates, and excites us, and even pushes us out of […]

By Dean Savoca, M.Ed., BCC, CSP In this current business client, layoffs seem to be a regular element of professional life. Now more than ever, it is important to get the best – and most – out of employees. Many leaders desire to increase staff performance, but few have a system to achieve their desired […]