By Erika Garms PH.D., CSP Who doesn’t want to be MORE productive? And if you supervise and lead other people, aren’t you always hoping for more productivity from them also?We are usually looking to our output as a measure of how productive we are.And in a way, aren’t we also considering how focused on cranking out the results we […]
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A Strong Corporate Culture Can Kill Your Recruiting and Retention Efforts
by Stephen Shapiro, CSP, CPAE Is your organization a cult? Most are, and this high level of commonality can hurt your innovation efforts… The recruiting and retention efforts of most organizations are not designed to attract and retain a diverse group of innovation personalities: analytical, methodical, creative, people-oriented. They are designed for one style only–the […]
Sometimes it’s the Little Things
by Richard Hadden, CSP When Alejandro Bustamante became president of Plantronics Mexico some years ago, he inherited, among other problems, a dispirited workforce with dysfunctionally high employee turnover. Nobody wanted to work there. Charged with turning around the plant, which makes telephone headsets and other communications gear, Alejandro knew he could do nothing to change […]
Don’t Just Give Feedback. Be a Mirror.
by Ann Tardy, JD, CSP According to research: 65% of employees want more feedback from their boss 72% believe their performance would improve if their boss offered more feedback And yet feedback continues to be hijacked. Why? Because, in spite of its enormous value, it can be confronting. Ultimately feedback reveals us to ourselves. Consequently, people avoid asking […]
Low Employee Engagement Appears to be the Managers Fault
by Steven Iwersen, CSP It has been said that people don’t leave companies, they leave people. When an employee chooses to leave an organization it is more likely because they have reached a level of dissatisfaction in a relationship with their immediate supervisor. This problem is more pervasive than employers like to admit. When I […]
Not Every Great Employee is A Good Fit
By Liz Weber, CMC, CSP Hallelujah! After weeks, if not months, of diligent searching, resume and LinkedIn profile reviews, phone interviews, and then multi-stage in-person and team interviews, you’ve hired THE right person for your team. Kayla’s got the skills, experience, credentials, references, work ethic, communication skills, team skills, and personality you need. She’s got […]