Wednesday, June 23, 2021
With Colleen Stanley
Agenda:
8:30 AM to 9:00 AM Registration
9:00 AM to 12:00 PM Session
Location:
The Conference Center at RidgeGate
9878 Schwab Way, Suite 401, Lone Tree, CO 80124
LIVESTREAM and RECORDING AVAILABLE
Description
In the new world of work, how will successful leaders strike a balance between people and profits? The most effective leaders achieve this balance by incorporating emotional intelligence skills into every department in their company, particularly departments interfacing with customers. Research shows that customers leave because of perceived indifference demonstrated by employees. Translation: The inability to emotionally connect with another human being.
Discover how emotional intelligence and the development of these critical soft skills such as emotion management, self-awareness, empathy, delayed gratification, and stress tolerance improve leadership, influence, and sales effectiveness. (And everyone is in sales.)
REGISTER FOR LIVE EVENT » REGISTER FOR LIVE STREAM »Instructor: Colleen Stanley
Colleen Stanley is president and founder of SalesLeadership, Inc., a sales development firm.
She is the author of two books, Emotional Intelligence For Sales Success, now published in six languages, and author of Growing Great Sales Teams. Her new book, Emotional Intelligence For Sales Leadership, was released in June 2020.
Salesforce recently named Colleen one of the top sales influencers of the 21st century. She has also been named one of the Top 50 Sales & Marketing Influencers, Top 10 Women in Sales Experts to Follow, and Top 30 Global Sales Gurus. Colleen is also a guest lecturer on sales at Denver University, where she hopes to introduce the power of EQ to young business professionals.
Clients include Harvard Business Review Poland, Otterbox, Gallagher, SyncHR, PopSockets, HomeAdvisor, and Seattle Fish Company.
Learning Objectives:
- Leverage soft skills and emotional intelligence skills to positively influence hard business results
- Apply the neuroscience of emotional intelligence
- Avoid sending people into fight or flight emotional responses
- Improve emotional self-awareness
- Stop making the same mistakes personally or professionally
- Avoid generic empathy
- Develop real world empathy and strong relationships
- Improve resiliency and “bounce-back” muscles
- Create cultures that embrace failure and feedback
- Demonstrate empathetic assertiveness while navigating difficult conversations with your teams
Competencies and Target Audience
Competencies Covered
Emotional Intelligence
Influence/Persuasion
Business Acumen
Level of Leaders
MOST appropriate = Level 3 (Leader of Self) = High potentials, emerging leaders, 1st time managers
NEXT appropriate = Level 2 (Leader of Others) = Middle managers, people leaders, frontline supervisors, sales directors
Registration Options & Pricing
To register one or more attendees online with a credit card, click the desired link below. You’ll receive an email confirmation with a receipt. Each person registered will receive a ticket with detailed instructions.
To receive an invoice or pay with a check, please email our registrar [email protected] with attendee names, titles, and email addresses.
Live Instructor-Led Event in Denver . . . REGISTER FOR DENVER
- $249 per person (includes breakfast, materials, and parking)
- $1999 for 10 people
Live Stream or Recording . . . REGISTER FOR LIVE STREAM
- $129 per person
- $1249 for 25 people
- $1999 for 125 people
Recorded Live Event . . . BUY THE RECORDING
Additional Information
Delivery Method: Group-Live
Elements of Engagement: Large group discussion, small group discussion, partner exercises, individual reflection
Recommended CPE Credits: 3.6 for the Group Live event only
Recommended Field of Study: Personal Development
Program Level: Basic
Prerequisites: NONE
Advance Preparation: NONE
Cancellation Policy: A 100% refund will be given if notice is received 72-hours (3 business days) prior to the learning event. Within 3 business days, substitutions ARE allowed. No refunds are given for sickness or inclement weather, unless CDOT closes the roads. Registrants who do not attend and do not substitute another person will receive a recording of the event. For more information regarding refunds, concerns, and program cancellation policies, please contact our offices at 303-471-7401. Please email our registrar Nadine Balabanoff at [email protected] to have your ticket transferred to another attendee.
Certifications
LEADERSHIP USA, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. These programs have been submitted to the NASBA for review for 3.6 recertification credits. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
This activity has been approved for 3 HR General recertification credit hours toward California, GPHR, PHRi, SPHRi, PHR and SPHR recertification through the HR Certification Institute. The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
This program is valid for 3 PDCs for the SHRM-CPSM or SHRM-SCPSM.
If you have membership or registration questions, please contact [email protected] or call 303-471-7401.