Wednesday, May 13, 2020
With Dennis Gilbert, CSP
Agenda:
9:00 to 10:30 AM Mountain
90-MINUTE WEBINAR and RECORDING AVAILABLE
Description
Many organizations report problems managing and effectively retaining a diverse multigenerational team. They also often report that the problem is created by generational differences. It’s important to consider generational diversity is a symptom of the problem, not the cause. The root cause is likely related to communication, leadership, and organizational culture. In this webinar, you will learn more about the framework that shapes the generations, impacts of communication, and the importance of leadership role modeling.
MEMBER EVENT REGISTRATION » NON-MEMBER EVENT REGISTRATION »Instructor: Dennis Gilbert, CSP
Dennis is a proven leadership, generations, and customer service expert who has helped hundreds of organizations and thousands of individuals and teams transition forward to achieve higher levels of business and organizational success. He is a five-time author and has contributed to eight other books published by Pfeiffer. He has obtained the highly coveted status of Certified Speaking Professional (CSPTM) with the National Speaker Association.
Dennis is an alumnus of the Pennsylvania State University and Pennsylvania College of Technology. He holds a Master of Science degree in Workforce Education and Development from Penn State. Dennis has dual degrees from Penn College with a Bachelor of Science degree in Technology Management and an Associate degree in Computer Science.
His extensive background is the culmination of more than 30 years of business and educational expertise. Dennis is the President of Appreciative Strategies, LLC, a business he founded in 2006, which he took from an aspiring challenge to a successful reality.
At the end of this workshop, participants will be able to:
- Appropriately describe the framework of our workforce generations
- Explain factors that influence communicating across the generations
- Recognize and describe the connections to leadership and role modeling
- Describe at least one best practice for cross-generational respect
- Discuss why vision and strategy are important for future success.
Download Program Flyer (.pdf) »
Competencies and Target Audience
Competencies Covered
Culture/Engagement
Relationship Building
Interpersonal Communication
Level of Leaders
Most Appropriate = Level 3 (Leader of Self)
Next Appropriate = Level 2 (Leader of Others)
Registration Options & Pricing
To register one or more attendees online with a credit card, click the desired link below. You’ll receive an email confirmation with a receipt. Each person registered will receive a ticket with detailed instructions.
To receive an invoice or pay with a check, please email our registrar [email protected] with attendee names, titles, and email addresses.
Members – FREE . . . MEMBER EVENT REGISTRATION
Non-Members – $39 . . . NON-MEMBER EVENT REGISTRATION
If you have multiple sites or are not a member of LEADERSHIP USA, please email [email protected] for options.
Additional Information
Delivery Method: Webinar
Elements of Engagement: Large group discussion, small group discussion, partner exercises, individual reflection
Recommended Field of Study: Personal Development
Program Level: Basic
Prerequisites: NONE
Advance Preparation: NONE
Cancellation Policy: Registrants who do not attend and do not substitute another person will receive a recording of the event. Please email our registrar Nadine Balabanoff at [email protected] to have your ticket transferred to another attendee.
This activity has been approved for 1.5 HR General recertification credit hours toward California, GPHR, PHRi, SPHRi, PHR and SPHR recertification through the HR Certification Institute. The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.
This program is valid for 1.5 PDCs for the SHRM-CPSM or SHRM-SCPSM.
If you have membership or registration questions, please contact [email protected] or call 303-471-7401.